Privacy Policy — Haul'n Off

Effective Date: April 2, 2026

Haul'n Off ("we," "us," or "our") operates the website haulnoff.com and provides dumpster rental services. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect the following types of personal information when you interact with us:

Contact Information: Name, phone number, email address, and physical address provided when you call us, submit a booking form, or contact us through our website.
Service Information: Details related to your dumpster rental, including delivery address, rental dates, dumpster size, and pricing.
Communication Records: Records of phone calls, text messages, and emails exchanged between you and our team for the purpose of providing our services.
Website Usage Data: Standard information collected automatically when you visit our website, such as IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

Provide, manage, and deliver our dumpster rental services.
Send you follow-up text messages with quote details and booking links after a phone call, only when you have given verbal consent.
Communicate with you about your rental, including scheduling, delivery, pickup, and billing.
Respond to your inquiries and provide customer support.
Improve our website and services.
Comply with legal obligations.

Text Messaging

If you consent to receive text messages from Haul'n Off during a phone call with our team, we will send you messages related to your dumpster rental inquiry, including quotes and booking links. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at info@haulnoff.com.

We do not send marketing or promotional text messages. Text messages are limited to follow-ups related to your specific service inquiry.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

Service Providers: Third-party companies that help us operate our business, such as payment processors, scheduling software providers, and text messaging platforms (e.g., Twilio). These providers only access your information as needed to perform services on our behalf.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information, subject to legal obligations.
Opt out of text messages at any time by replying STOP.

To exercise any of these rights, contact us at info@haulnoff.com.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Haul'n Off Email: info@haulnoff.com Website: haulnoff.com